We're Robert Young Agency.
Your local insurance experts.
We're not a call centre, a comparison algorithm, or a faceless corporation. We're an independent insurance agency rooted in the Texas community — built on honest advice, genuine relationships, and a commitment to being there when it matters most.
Our Story
Robert Young Agency was founded with a simple belief — that people deserve better than being passed around a call centre or reduced to a data point on a comparison website. Insurance is one of the most important financial decisions a person makes, and it deserves a real conversation with someone who genuinely understands your circumstances.
Based in Mesquite, Texas, we've spent over a decade building relationships with clients across the state — from first-time homeowners in Cedar Park to business owners in Dallas and families planning their futures in San Antonio. We know the risks that are specific to life in Texas, and we build our advice around that knowledge.
Our Mission
To make insurance simple, honest, and human. We exist to cut through the noise, explain things clearly, and find the right cover for each individual — not the easiest sale or the highest commission. As an independent agency, we work for our clients, not for any single insurer.
Why We're Different
The insurance industry has a reputation problem. Policies are hard to understand, claims are slow, and most providers disappear the moment you actually need them. We set out to change that:
- Independent advice — we search across multiple carriers to find what genuinely fits, not what we're incentivised to sell
- A dedicated advisor — you'll always speak to the same person who knows your situation inside out
- Claims support — we don't disappear when you make a claim. We walk you through every step and advocate on your behalf
- No obligation, ever — a conversation with us is just that. No pressure, no hard sell, no pushy follow-ups
- Local knowledge — we understand Texas weather, Texas property values, Texas roads. That context makes our advice better
Where We Are
Our main office is in Austin, but we serve clients across the entire state of Texas — including Houston, Dallas, San Antonio, Fort Worth, and the surrounding communities. Whether you prefer to meet in person, speak on the phone, or handle everything digitally, we work around you.
Our Values
Everything we do is guided by four principles.
Integrity
We tell you what you need to hear, not what you want to hear. Honest advice, even when it's uncomfortable.
Relationship First
We're building long-term partnerships, not one-off transactions. Your loyalty means everything to us.
Clarity
Insurance is complex. We make it simple. No jargon, no small print surprises, no confusion.
Community
We live and work in Texas. The communities we serve are our communities too — we take that personally.
Meet the Team
Real people. Real expertise. Always on your side.
Robert Young
Founder & Principal Advisor
15 years in the Texas insurance market. Specialises in home and business cover.
Lisa Carter
Senior Insurance Advisor
Expert in life and health insurance. Known for her patience and plain-English explanations.
David Mills
Claims Support Specialist
Dedicated to guiding clients through claims with minimal stress and maximum results.
Ready to work with us?
Get in touch today — no pressure, no jargon, just a friendly conversation about what's right for you.